Position: Credit Manager

职务： 信用经理

Location: Shanghai

工作地址： 上海

职位描述：

This position is responsible for credit control within china by focus on the credit management include credit evaluation, decision, reporting, analysis and collection , Most importantly, this position should work closely with sales and installation managers and directors in terms of achieving the Giant KONE China cash flow management. The position will work with top management and support each regions as well as branches to perform such things as the following:

该职务专注于中国区信用管理工作（包括信用评估，决策，报表，分析与收款），通过与业务部门的协力工作， 支持巨人通力各区域及各分公司资金有效管理。具体工作内容如下：

• Influences the regional credit team which provides credit risks and collection services to the ~30 branches . Plans to achieve best practice credit management services and deliver satisfaction to key customers. And Clearly define Key Result Areas and roles for each team member. Include Set clear team objectives, Facilitate team meetings, strategy and problem solving sessions, Provide clear performance feedback to the team regularly. And Define standards for team tasks., Assess team performance against yearly KPI.

• Build strong relationships with internal customers and stakeholders such as accounting team , , Sales, installation team and service team to performance the accuracy and in-time reporting both for credit dept and for China top management ， such as escalating non-standard issues, critical collection problems, or high risk issues in a timely manner. Better understand the related AR trend and collection status, provide the accuracy forecast and foresee the bad debt risk

与相关部门例如 财务会计部门，安装部门，维保部门 销售部门建立良好的合作关系，以完成准确与及及时的报告，例如反映重大信用决策事项，高风险的收款问题汇总，充分了解整体收款进程，及时向管理层汇报最新的收款进展与状态， 预测应收帐款趋势和坏帐，及可预见的其他收款风险。

• Timely collection of branch account portfolio, balancing the business needs of Giant Kone with external customer satisfaction, Take responsibility for A/R control to mitigate risk exposure and speed up the AR collection by effectively contact and work with sales team , especially successful receive those milestone payment like shipment payment, Test & commissioning payment , FAT payment and warranty payment , like installation progress payment, like service payment . Organize the monthly collection meeting if necessary and provide the professional advice and instruction against the doubtful AR collection, as well as tracking the AR collection

• Provide the monthly AR report to the management , Monitor customer aging of assigned accounts base, perform the collections and reconciliation of past due balances. And provide the AR trend as well as bad debt risk

编制每月应收款报表，监测所负责区域客户的帐龄趋势，及时与客户对账并回收帐款，有效实施信用控制及时向管理层汇报最新的收款进展与状态， 预测应收帐款趋势和坏帐，及可预见的其他收款风险。

• Track and monitor delinquent accounts considered to be long overdue and/or those not paid as promised case, ensure maximum efforts have been taken before assigning bad debt status to the accounts. Assist legal team to take legal action against the doubtful AR collection if necessary.

• Perform telephone conversation ， jobsite visit or other communication channel with customer to better understand the collection status, therefore conduct further action against the overdue AR like negotiating payment arrangements, offering suggestions to customers on how to meet their obligations and advising them as to the possible consequences of not meeting the obligations.

岗位要求

• University degree or above, majoring in finance ，accounting, or economics 财务、会计、商务等专业本科及以上学历

• Leadership and team skills 具备团队管理能力与培养团队成长的技巧经验。

· Good communication skills with excellent spoken and written English and Mandarin.具备熟练的中英文语言沟通能力· · 10-year or above working experience in collection and analysis, the large equipment company like lift, Air- conditioning working experience is prefer，especially for collection of Test /FAT or Warranty payment 至少10年信用管理经验，有大型设备公司例如电梯、或工程 项目收款工作经验者或有收调试款、结算/终验款， 或质保金经验者优先

• Excellent Interpersonal, communication, process and negotiation skills. team work is a must. 出色的人际交往和沟通能力、处理和谈判技巧； 能够有效地与公司内外部人员及客户沟通，能够与所在团队的成员一起共同完成团队工作目标
• Be proactive, determined, excellent execution and ability to facilitate business running. Will to try and strive for best result on the collection work. 积极主动，处事果断，具出色的执行、推动力；总是能够尽***努力回收所有货款。
• Good collection knowledge and skill, good learner. 富团队协作精神，良好的催收业务知识和技巧，学习能力强
• Familiar with SAP or other ERP system , and Good Command of English both in oral and written 熟悉SAP 或其他ERP软件， 英语读写熟练

上班地址：长宁区延安西路2299号上海世贸商城8A88