资深客服专员(英文)
丰亮图文设计有限公司ShanghaiUpdate time: August 14,2019
Job Description

Responsibilities

1. Co-ordinate with clients, vendors and internal departments to ensure all workflows are efficient, effective and smooth, while also fits customers’ needs

2. Ensure all project documentations within the account are up-to-date

3. Possess solid account know-how, able to foresee, manage and solve any abnormal situations / problem to avoid delay in project

4. Monitor with respective parties (internal / external) on project timelines

5. Supply detail project data to Senior PM/ PM – Team leader if applicable.

6. Prepare CAR form

7. Attend client meetings

8. Prepare invoice


Requirements

1. minimum 5 years’ experience in customer service in print/packaging industry.

2. With knowledge in packaging or artwork design is necessary.

2. Fluent written and spoken English

3. Basic knowledge in Photoshop and Illustrator would be an advantage

4. Well communication skill and client facing experience


职能类别: 大客户管理

关键字: 印刷包装行业 项目管理

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联系方式

上班地址:铜川路68-2号创邑Space

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