1、Employment Requirements

任职资格

（1）5+ year install and service experience within machinery industry，sheet metal industry preferred. Or 5+ year machine maintenance experience is also welcomed

5年以上机床行业安装及服务工作经验，钣金机床行业优先。有5年以上设备维护经验也欢迎；

（2）Eelectro-mechanical background

电气机械背景；

（3）creative and inventive and is interested in the mystery of how things work

有创造力，对新事物有好奇心；

（4）energetic and positive

富有活力，积极乐观；

（4）a strong sense of responsibility

责任心强；

（5）Loyal to the company

忠于公司；

（6）Team player

团队合作精神；

（7）Fluent in English & Mandarin in both writing & oral

流利的英语及普通话的读写能力及口头表达能力；

（8）Familiar with computer and office software, and customer management software;

熟练使用电脑及Office软件，及客户管理软件；

（9）C driver license

有驾照；

（10）Own car

自备车。

2、Job Description

职位描述

The main responsibilities and duties of the Employee shall include but are not limited to:

员工主要工作职责包含但不限于：

（1）Make after sale service coordination and plans in cooperation with sales dept.

配合销售团队制定售后协调及计划；

（2）installation, commissioning, operation training for CIDAN machines, and application training at customers.

CIDAN机器的安装调试和操作员培训，及客户现场应用培训；

（3）Safeguard the overall service satisfaction of CMC customers, being accountable for after service in cooperation with sales dept, identifying or resolving urgent issues and complaints from customers promptly.

维护CIDAN客户的整体服务满意度，与CMC销售团队合作对售后服务工作负责，对于紧急问题和客户投诉及时找出问题并给予解决；

（4）test bending and drawing evaluation for sales depart.

售前打样和图纸分析；

（5）Through hands on approach constantly develop and improve own ability to perform demo bending of metal sheets.

通过动手实践，不断发展和提高自己的现场演示折弯能力；

（6）Maintain and develop corporate image, reputation and brand identification by participating in suitable marketing

activities, promotions, displays and events by supporting sales dept

协助销售部参加适当的市场营销活动、促销和展示等活动，维护和发展企业形象、声誉和品牌形象；

（7）Master the latest technology knowledge of company products through self-studying and training, and give the best support to sales dept and customers on technical issues.

通过自学及公司培训掌握本公司产品的***知识，在技术方面给予销售团队及客户***的技术支持；

（8）Maintain overall awareness of technical market trends within sheet metal processing industry, customers technical expectations and competitors latest technologies

保持对钣金行业技术市场趋势的整体意识，客户的技术期望及竞争对手的***；

（9）Use IT tools, e.g. Excel & CRM system, to record, analyze any work related to this position.

运用IT工具，例如Excel及CRM系统，来记录、分析和预测其相关工作；

（10）Provide timely daily report and weekly plan report, monthly and annual reports to CMC General Manager.

及时完成日报，周计划表、月报和年度报告并汇报给总经理。

上班地址：上海嘉定安亭镇园大路1155号302室