前台主管 - Jobs in Kunshan

前台主管

AccorKunshanUpdate time: October 4,2019

Job Description

Hotel or Entity Swissôtel Kunshan Managed hotel

生活是场旅行。好好享受它。我们的故事开始于瑞士，一个充满热情好客，聪明经营之道的地方，同时更重视生活质量，精益求精和可持久性。所以我们的格言就是“好好享受它”，这即意味着微笑，也表明了大家都理解幸福才是生活真正的回报。

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Job Level	National under local employment status (or Foreigner already entitled to be recruited for this role) 3 Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract:	Yes
Duration of fixed-term contract (in months):	3
Status	Full Time
Anticipated Start Date	04-10-2019

任职要求：

1.英语口语流利

2.良好的个人形象

3.身体健康，性格开朗，积极

4.良好的服务态度和营销意识

5.星级酒店一年以上相关工作经验优先考虑

Key tasks
岗位职责 1、了解和掌握当日及未来客房预订情况； 2、熟练掌握前台电脑操作系统、银行刷卡等系统，熟悉前台各项设施设备的使用； 3、为客人办理入住登记手续； 4、处理客人换房、续房、问询、留言等服务； 5、管理好自己当班时的所有现金、帐务和单据； 6、负责前台的日常清洁卫生； 7、记录客人意见和建议，受理客人投诉；	We may be a global brand but we are Swiss at heart. Our story began 35 years ago and today our worldwide portfolio provides guests with the opportunity to stay in the heart of more than 30 top locations worldwide, with 15 more in development. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. We consider time and travel as one of life’s true gifts. That’s why we want our guests to live it well. Our Swiss hospitality ensures quality time for our guests to explore, unplug and recharge. We think that this is time well spent.
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