Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
The Accounts Receivable Collector is an entry level position in the AR organization that plays an important role by contacting customers who are in a delinquent account status and collecting payments based on company guidelines, policies, and procedures. The AR Collector is also responsible for the timely identification of customer claims, deductions or disputes for small accounts.
Your responsibilities
- Actively interact with customers to collect past due amounts from assigned portfolios and collection queues to bring the accounts current.
- Conduct follow up calls and maintain documented effort to have customers follow through with agreed commitments. Verify and validate customer information as required by company guidelines.
- Collaborate with other departments
- Make sure Team Lead is timely informed on potential issues of delinquency.
- Demonstrate an effort to learn and adopt the systems and processes and perform additional duties as required within the department
- Adhere to Sarbanes-Oxley (SOX) and Standard Operating Procedures as defined by the company.
- Ability to meet deadlines, prioritize work, and work overtime during quarterly and year-end high-volume collection periods.
Your background
- Associate’s degree or equivalent experience.
- 1 year of working experience in accounting, bookkeeping or related field.
- 1 year of experience using Microsoft Office
- Strong communication and organizational skills.
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