Job Responsibilities:

• Supervise all daily and weekly IT procedures in corporate office and designated hotel
• Design, implement, and manage preventive maintenance of all IT hardware & software
• Resolve IT incidents and follow up with end users on behalf of IT Department
• Oversee day-to-day operations including hardware and software support
• Maintain standardized system configurations and documentations of LAN & WAN network infrastructure
• Develop technical documentations / specifications
• Handle and resolve internal enquiry and troubleshooting
• Resolve Wi-Fi problems and connectivity issues
• Develop and adapt any ideas that bring IT services to a higher standard
• Ensure IT requirements are met:
  • Evaluate and make recommendations regarding technology / asset life-cycles
  • Ensure that the property is adequately equipped with PCs, servers etc.
  • Foresee, identify and resolve system performance related problems
• Ensure that designated hotel has realistically budgeted CAPEX and departmental operating budgets based on anticipated IT projects and support requirements
• Provide IT technical guidance to team members
• Manage Microsoft O365 email accounts appropriately based on actual needs in corporate office and designated hotel

Job Requirements:

• A diploma holder or above in Information Systems / Computer Science is preferred
• 3 years of relevant IT enterprise support experience
• Good knowledge of CCNA, Familiar with Microsoft AD Maintenance, Windows 7/10, Windows Server 2003 - 2018, MS Office 2010 - 2019, Printer Server, Office 365 Setup
• Strong troubleshooting and problem solving skills are required

We offer attractive compensation package to the right candidate. Interested parties please apply with full resume, present and expected salary to Human Resources Department by clicking 立即申請 For more information, please visit our career portal http://career.dorsett.com

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected is for recruitment purpose only. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.