Customer Service Executive
Xcelom LimitedShatinUpdate time: June 9,2020
Job Description
Job Responsibilities:
- Deliver good customer service to meet Company’s service standard
- Receive incoming calls and follow up enquires from Clinics/ Hospital
- Responsible for sample pickup arrangement, sample registration, reports issuance, billings and daily operational and supporting work
- Update inventory records and issue inventory reports
- Perform document entry, updates, filing regularly
- Perform ad hoc duties as assigned
Job Requirements:
- Higher diploma or above in business or any related disciplines
- Minimum 2 year working experience, medical clinic experience is highly preferred
- Good PC skills, including MS Office, Chinese typing and English typing
- Good interpersonal & communication skills with external & internal parties
- Responsible, detail-minded, self-motivated, pleasant and good team player
- Ability to perform multi-tasks and work under pressure
- Willing to perform overtime work if necessary
- Shift duty on weekday (8:30am-5:30pm; 10:30am-7:30pm)
- Alternative Shift on Saturday (9:00am-4:00pm)
- Immediate availability is highly preferred
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