Job Highlights

• To provide excellent customer service for parents and children
• To handle enquiry in centre, phone and online
• To handle invoices and receipt
• To handle daily admin work
• To promote and explain Book Talk’s courses and mission
  
  

Job Description

Job Purpose:

• To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our parents and children, with the key aim of serving our lovely children and parents
• To be enthusiastic and warmth about the Centre and customers
• To communicate with children and take care of children
• To provide a quality of customer service
• To help with sales through the communication with customers to understand and meet their needs

Duties:

• To be the main point of contact for existing, new and potential customers
• To communicate with the visitors to our Centre.
• To respond to walk-in and telephone enquiries.
• To monitor enquiries posted on the website.
• To provide personal care for children
• To take care of cashier
• To help with sourcing resources
• To help on daily classes run
• To handle administrative work

Skills/Qualifications:

• Verbal Communication
• Resolving Conflict
• Presentation Skills
• Self-Motivated
• Motivating Others, Listening,
• Basic Computer skill
• Completed HK Diploma of Secondary Education Examination or HKCEE of Form 5, or equivalent