Sales Support Engineer
ABBShanghaiUpdate time: August 28,2020
Job Description

Take the next step in your career at ABB, working in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy. 

For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.

ABB's Robotics and Discrete Automation business is writing the future of flexible factory and smart machines by providing value-added solutions in robotics, machine and factory automation. Our integrated automation solutions, application expertise across a wide scope of industries and our global presence deliver tangible customer value.

Provide professional & on time sales support to ABB frontend organizations worldwide, in order to increase profitable sales from whole ABB value chain and win market shares for our products made in China; meanwhile provide input & analysis about market to help management setup / adjust strategy.

Your responsibilities

  • Achieving sales target in term of value, margin and unit, for assigned product and / or region, based on follow-up & review with individual LBU’s budget.
  • Being responsible for a correct price / margin from the ABB perspective in cooperate with global KAM, LBU frontend colleagues and price management.
  • Driving business & internal trainings for products / applications, with support from local management, and cooperating with product managers, segment managers, service managers.
  • Working closely with frontend team to understand market such as market demands, customer request, competition status, SWOT situation, market prices, etc., and bring feedbacks with analysis & provide proposal.
  • Developing market plans, product introductions, new product launch, etc. together with management, maximizing the sales of the products.
  • Driving and supporting market events for assigned product and / or region, providing overall rolling forecast monthly with daily dialogue to assigned region and communicating, supporting frontend colleagues in terms of quotation, ordering, first-line technical questions, etc. at daily basis, with support from backend technical teams within and/or outside of our own department.
  • Traveling together with frontend colleagues to visit existing / potential customers and/or partners, helping frontend to grasp orders from the market.
  • Maintaining necessary databases, providing customized solution to meet customer request and performing other relative duties as assigned.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • Must have university degree majored in mechanical engineering / robotics / industrial automation or other engineering degrees.
  • 2 to 3 years of working experience in technical sales support / sales & marketing / proposal / process position for investment manufacturing equipment or its consumers.
  • Must be fluent in Mandarin and English, both oral and writing.
  • Technical related working experience with good interpersonal communication & presentation skill is required.
  • Skills like being proactive, a good team player, initiative and analytical ability, customer orientated but result driven is must.
  • Good computer skills in MS Windows / Office and other applications and Knowledge on SAP is desired.
  • Must be available & willing for traveling worldwide is preferred.
  • Multi-national / foreign invested company working experience strongly preferred.

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