Technical Writer
US - Maryland - Rockville Update time: October 5,2020
Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.
How will you make an impact?
Support client services project managers by coordinating, creating and writing technical and controlled documents including client work instructions, standard operating procedures, process flows, forms, material specifications, or other forms of instructions. Preparation and review of batch records, validation protocols and studies, deviations, complaints, CAPAs and change control documentation according to defined standards.
What will you do?
How will you get here?
Education/ Experience
Working Conditions -
Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
How will you make an impact?
Support client services project managers by coordinating, creating and writing technical and controlled documents including client work instructions, standard operating procedures, process flows, forms, material specifications, or other forms of instructions. Preparation and review of batch records, validation protocols and studies, deviations, complaints, CAPAs and change control documentation according to defined standards.
What will you do?
- Explain scientific, technical and operational activities in clearly written language.
- Meet with and or interview project management, operations staff and clients to establish technical specifications for operational activities and tasks.
- Prepare process flows, specifications, mockups.
- Create user documentation for a variety of materials, including work Instructions, SOPs, flow charts and other work aids.
- Ensure technical verbiage is easy to understand by the lay person.
- Gather information on relevant subjects from internal resources, libraries and the internet.
- Prepare charts, graphs, or forms to go along with written drafts.
- Ensure fields, processes and work flows are represented in the correct sequence.
- Write clear and concise policies and procedures based on recommendations and standards.
- Create tables of contents and cite sources as needed.
- Submit copies to managers for feedback.
- Adjust documents as necessary and proofread for grammar and spelling.
How will you get here?
Education/ Experience
- Bachelor’s degree in a science related technical field and 3+ years of technical writing experience, preferably in a pharmaceutical, biotechnology, healthcare, research, or academic environment.
- Preference will be given to candidates with advanced degrees in the sciences and/or journalism training and experience working with digital media and documents in a cGMP environment.
- Must be able to work both independently and as part of a team, meet deadlines, and perform and prioritize multiple concurrent tasks.
- Requires use of discretionary initiative and judgment when handling confidential information.
- Candidate must be able to handle fast-paced environment while maintaining close attention to deadlines, detail, and quality of workmanship.
- Highly proficient with MS Office, to include strong competency with Microsoft Word, and Excel. Proficiency with Microsoft Project, PowerPoint, Adobe Pro or Nitro Pro and Visio desirable.
- Familiarity with reporting, collaboration, and content management tools (e.g., SharePoint, Master Control, Documentum, TrackWise).
- Proficient in developing and presenting, both verbally and in writing, technical information and presentations to non-technical audiences.
- Ability to interpret technical documentation standards.
Working Conditions -
- Office environment, on site and remote. Must be capable of working at a computer for up to eight hours a day. Position is Rockville, Maryland based, with 80% of the individual’s time devoted to Rockville applications. Some work may be required to support Vacaville, CA and Franklin, MA facilities particularly on projects or applications that impact document harmonization at multiple sites.
Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
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