#### Position Description:


Manage service center repair operations and performance. Assure uninterrupted
supply flow from L1/L2 hub to North America Service Centers and L3 customers
to ensure on time service repair. Coordinate cross geography and cross
functional teams to meet objectives such as stock optimization, transport &
stock replenishment efficiency, customer satisfactions, and low financial risk
due to E&O or material constraints

Location: Fort Worth, TX

Basic Qualifications - Years of Experience: 5+ years

Key Responsibilities:
• Oversee and manage the operation of service center performance and cost meet
service matrix including OTD, inventory and quality
• Analyze data to identify trends, opportunities to improve total cost to
serve, inventory optimization, or service metrics
• Work with planner and other internal stakeholders on materials planning,
swap and seed stock demand fulfillment
• Collaborate with support teams on NPI material & price readiness and EOL
plan for service centers and L3 customers
• Measure and assure supply in regional hub, allocate material as needed
• Work with logistics, warehouse, forwarders on shipping, expedite, inventory
management and any other issues that related to material for local region
• Facilitate communication cross functions, regions and teams

#### Position Requirements:


Required Skills and qualifications
• Minimum of 2 years of experience in a Fulfillment/Service materials
environment
• Experience with a vendor operated network of repair centers
• Strong mathematical and statistical knowledge
• Solid understanding of inventory management practices and procedures
• Expertise in data analysis using provided data or extracting data from IT
tools.
• Strong analytical skills and attention to detail
• Proficiency in MS Excel (formulas, vlookup, pivot table, macros and
graphing)
• Be able to work with different IT tools and software i.e. SAP, Salesforce,
Power BI etc.)
• Be flexible to attend early/later hours meetings with global team in
different time zone

Preferred Qualifications
• Bachelor’s degree
• Supply Chain or related degree would be an advantage
• Self-motivated, independent and organized
• Ability to handle multiple tasks in a fast paced dynamic technological
environment
• Knowledge of integrated manufacturing systems, MRP/ERP
• Previous experience with Database tools, such as SQL and Access


Professional Skill Requirements
• Must be fluent in English
• Excellent written and verbal communication skills
• High motivation, assertiveness, flexibility and adaptability to change.
• Proven problem solving and critical thinking skills
• Ability to multi-task and prioritize workload

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.