Mission of Function : CS-CRM Dimensions of Function : Build CS strategy and focus on rev/Profit growth Responsibility Keep high CCR and avoid price erossion by selling value of maintenance. Develop new maintenance plan and lead CS growth in revenue and profit. Collaborate with all related div. internally and exxternally. Understand global streatgy and implement into Japan market to lead CS initiatives. Follow compliance guideline and take action ased on integrity. Understanding BL strategy and support sale to sell maintenance and product. Create new idea or cost saving as PCS and implement together with Regional and Education department. Analyze market needs and competitor trend, Skills and Knowledge Wide knowledge of Medical industry. (In vivo and In Vitro) Project management skill and strategy plannning skill Data analysis with using existing contract data to find future solution Experience of CS and Marketing Inter personal comunication skill to work thgether with all related div. English communication skill (Business level) Experiences CSE experience Data analyze skill (Power BI, Micro soft) Experience of PJ management, and conduct PJ successfully. People management in global company Diversiity, Experience of global communication Business level English Organization: Siemens Healthineers Company: Siemens Healthcare K.K. Experience Level: Experienced Professional Full / Part time: Full-time