•Plan and supervise the day to day operations in order to contribute to the enjoyment of our guests.
•Control beverage inventory. Ensure sufficient provision of beverage inventory. Resolve and report area of deficiency.
•Participate in the selection of associates.
•Maintain high visibility during meal service and occupancy in order to ensure smooth running of operations, promote good public relations, take corrective actions and handle customer complaints to ensure their satisfaction.
•Inspect the lounges and the beverage provision arrangement areas.
•Ensure physical facilities and equipments are well kept, maintained and that all health and safety regulations are adhered to by verifying temperatures, observing presentation, tasting products and checking preparation methods.
•Minimize loss and misuse in order to achieve and exceed the outlet budgeted profitability.
•Manage and control stock ensuring par levels are maintained.
•Control usage of beverage items and appropriate usage of equipments, tools and service equipments to ensure that they are used correctly and in a safe manner.