At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing.

The opportunity:

The Network Engineer is a pivotal member of the team who will contribute to the successful enablement of the AIA ANZ enterprise-wide IT strategy, vision and roadmap.

You’ll be an experienced Network Engineer where you’ll design, configure and implement network solutions. You’ll also support complex projects initiated by local and Group Technology teams and will also be responsible for implementing changes, as well as maintaining, supporting and improving the network infrastructure of AIA Australia & New Zealand.

As a Network Engineer, you’ll be able to provide technical leadership, exercise industry best practices and re-engineering of existing processes and/or the establishment of new processes to enhance the current environment.

About the role:

Core Network Infrastructure Responsibilities (Projects & BAU)

• Design, configure and implement network solutions, working together with external vendors

• Maintain availability and stability of network infrastructure including Routers, Switches, Video Conferencing, Wi-Fi devices etc.

• Support Cisco Telephony platform working closely with 3rd party service provider to ensure availability and stability of all call centres and call queues

• Analyse, develop and implement improvements/optimisation to existing network infrastructure

• Perform monitoring of network, configure appropriate alerting and create network reports

• Review and raise firewall and proxy changes based on business requirements

Compliance

• Work with technology risk/local risk teams to perform maintenance and patching of existing enterprise network infrastructure vulnerabilities

• Perform regular audits to ensure license compliance and maintenance contract renewals for network & telephony platforms

Documentation and Reporting

• Generate and maintain knowledge base and technical documentation on network infrastructure and projects

• Ensure network inventory and licensing information is valid and up to date

About you:

• 5+ years of network engineering experience with strong enterprise routing, switching and troubleshooting skills

• Strong technical understanding of TCP/IP, DHCP, DNS, NAT, routers, switches, firewalls, load balancers, server environments, virtualization, proxies, cloud services, telephony services, LAN and WAN technology, network design concepts, network security concepts

• Proven experience with routing protocols such as EIGRP, BGP

• Experience in managing and administering networks across LAN and WAN

• Cisco IP Telephony and Unified Communications experience (Cisco Call Manager, UCCE, Unity Connection, Workforce Optimization)

• Experience with network monitoring, alerting and reporting tools

• Experience in dealing with and mitigating high-severity network incidents

• Experience working on and delivery of technology enabled projects

• Experience in Disaster Recovery process, planning and testing

• Have worked in a corporate / enterprise environment

• Excellent communication and interpersonal skills, both oral and written

• Solid understanding of business needs and customer focus beyond technical/technology aspects

• Experience coordinating vendor tasks & priorities in a managed service environment

• Able to provide after-hours support as required

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• We invest in training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping make positive health and wellbeing changes to the lives of New Zealanders

• Access additional leave days to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangements

What’s next?

If you’re passionate about making a difference – then click the ‘Apply Now’ Button!

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.