Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 32,000 employees in more than 50 countries. Reported sales in 2020 were $7.0 billion. Learn more at www.averydennison.com.

Avery Dennison Retail Branding and Information Solutions (RBIS), a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison. We provide intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through radio frequency identification (RFID)-enabled inventory, loss prevention solutions, price management, global compliance and brand security solutions. Based in Westborough, Massachusetts, Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations and 50 countries, across six continents. For more information, visit www.rbis.averydennison.com.

• To respond to customer enquiries and requests (via telephone, fax and email communications ) in a timely manner
• To coordinate with  sales team and other functional departments in the production and delivery of quality goods and services.
• To handle customer complaints according to the Company procedures and service standard
• To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supv. o maintain updated customer profile information.
• To use the updated standard forms and to work with Customer Service Supv. to maintain updated record as required by ISO procedures (e.g. Specification sheets, Sample Cards, etc.).
• To proactively share among team members on new product/system knowledge and on lessons learnt from the mistakes to improve quality of the whole team

• College degree or above
• Customer and result oriented, open-minded, Quick and careful learner
• Willing to work overtime whenever necessary
• Strong teamwork spirit
• Can read & write English
• Can use basic computer software such as MS-Office

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status.