FRONT DESK MANAGER

 

The Front Desk Manager will lead the Fairmont service culture from check-in to check-out, optimizing consistent luxury service that ensures our loyal guest return time and time again.

What is in it for you:

Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city.  Be a part of history, service our guests in an iconic and luxurious setting.  As a member of the Fairmont and Accor family, you will be engaged with a century of rich tradition and worldwide reputation.

What you will be doing:

• Managing and making operational decisions in the best interest of guest service
• Maintaining efficient and seamless service that ensures guest loyalty
• Overseeing and motivating a team of guest services professionals to exacting luxury standards

Your experience and skills include:

• Extensive knowledge of luxury operating standards
• Proven experience in a Front Office setting
• Strong administrative skills and knowledge of technology
• Effective management style focussed on growing and developing teams

 

Your team and working environment:

Inspire and lead a team of professional Front Desk, Royal Service and Guest Service staff.  Mentor and train each individual to maximize efficiencies while providing a luxury hotel service experience.

Work Authorization: Applicant must have proof of valid work authorization for the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.