Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure and connect.

 

GUEST EXPERIENCE SPECIALIST

Summary
The Guest Experience Specialist will play a vital role as the representative for Analog Devices Inc. Headquarters Visitor Center. The candidate should have excellent customer service and communication skills and a professional demeanor and presence. The Guest Experience Specialist will greet all guests upon arrival and ensure that their visit to ADI starts off positively.

The Guest Experience Specialist will report to the Site Experience Manager.

 

Primary Responsibilities

• Liaison between guest and ADI contact by
  • Greeting guests professionally upon arrival
  • Keeping guest informed on when their host will arrive
  • Making guests comfortable while waiting, offering coffee, water etc.
• Be familiar with the campus (locations and services) in order to direct people and answer questions to the best of their knowledge
• Familiarize yourself with Senior Leadership Executive Assistants to meet on-demand requests
• Oversee scheduled activities in the Hub and assist as needed
• Work with facilities, janitorial and security departments as needed
• Accept deliveries for employees and contact appropriate person for pick up
• Visitor transportation contact: call for taxis, car service etc. for visitors as requested
• Assist Site Experience Manager on various projects and special events on campus, including some after hour events
• Cover breaks for Phone Operator

 

Knowledge, Skills and Abilities

• Strong organization and time management skills
• Strong interpersonal skills, able to work with different personalities and temperaments
• Able to multitask and problem solve when issues arise
• Sensitive to confidential information
• Proficient in Microsoft Suite office applications
• Efficient at record keeping
• Notary Public service for employees – will train/license
• Flexibility – additional tasks as needed

 

Experience

• A minimum of 2-3 years of guest/hospitality experience or customer service experience required

Associates Degree in Hospitality and/or Business Management
 

 

 

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export  licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.  As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

 

Analog Devices, Inc. is an Equal Opportunity Employer Minorities/Females/Vet/Disability

 

EEO is the Law: Notice of Applicant Rights Under the Law

 

Education Level: Associate's Degree/College Diploma 
Travel Required: No