Director of Food & Beverage
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As Director of Food & Beverage, you will strategically lead the team to take guest satisfaction to the next level.
Reporting to the General Manager your duties will include;
- Directly responsible for the following areas in regards to all issues of Guest Satisfaction, Colleague satisfaction, GOP and H&S: La Cucina, Squire Restaurant, St Andrews Bar & Grill, Atrium lounge, Kittocks Den, Zephyr bar and IRD
- Development, implementation and follow-up of various food and beverage projects such as point of sale systems, annual F&B goals, renovations and signature service initiatives.
- Assist F&B outlets in the development of specific action plans to address areas of improvement identified in the hotel's Employee Satisfaction Index, JDP, departmental service audits and external service audits.
- Ensure all F&B areas are compliant with Fairmont Hotels & Resorts’ Food & Beverage service standards and FRHI finance and accounting policies.
- Ensure Quarterly Marketing and Promotion calendar is completed for all restaurants and bars to ensure revenue opportunities are maximised.
- Continuously analyse the Food and Beverage operations to develop and implement new proposals positively affecting revenues, expenses, productivity and efficiencies.
- Ensure that monthly financial obligations to budgets/forecasts for food & beverage revenues, expenses and productivity are accurate and on target.
- Assist in the creation of the annual F&B budget and complete the monthly forecast updates.
- Working with the hotel’s training team; oversee the continuous review and updating of service training and leadership development in all areas of food and beverage.
- Assist with the co-ordination and administration of Food and Beverage and Hotel training projects including all legislated training.
- Ensure the hotel is compliant with all liquor license regulations as well as all environmental health regulations.
- Responsible for the creation and maintenance of all F&B menus.
- Work together with the Executive Chef on all areas pertaining to food menus; including ensuring all menus are costed as per FRHI finance and accounting policies.
- Oversee ordering, inventories and beverage controls as well as maintain the development of the hotel’s wine collection
- Responsible for all F&B purchasing
- Be an active member in the hotel leadership group meetings and duty manager program.
- Ensure presence on the floor and assist outlet leaders and employees when needed
- Ensuring heart and front of the house are clean and well maintained - maintain effective preventative maintenance program for all kitchens and restaurants
- To take responsibility for the Food & Beverage operation in all restaurants and bars, allocating appropriate staffing and monitoring Fairmont standards
- Other duties as assigned
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
- Discounted hotel services such as rooms, food & beverage, spa and golf
- Pension plan
What you will be doing:
- Lead, mentor and train the Food & Beverage Operations team
- Ensure Food & Beverage relevant brand standards are maintained
- Strategize on new products and service offerings
- Create unforgettable experiences for our guests
Your experience and skills include:
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Your team and working environment:
- Working in a fast-paced operational department you will be required to work 5 days out of 7 which will include evenings and weekends.
- Applicants must be eligible to live and work within the UK
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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