General Manager
AccorPhuketUpdate time: January 22,2022
Job Description
Job Description

This position is responsible for the short and long term planning as well as the day-to-day management of hotel operations to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.

 

The General Manager recommends the hotel’s budget, marketing and business strategies and manages within approved plans and objectives. He/she is responsible for the direct supervision of the hotel’s executive committee and the indirect supervision of all hotel employees. The General Manager has ultimate responsibility for the overall satisfaction and achievement of the hotel’s goals.



Work Experience

Knowledge and Experience

  • Bachelor’s Degree from a reputable hospitality school preferred
  • Minimum 6 years of operational management and commercial experience or at least 3 years of experience in a similar capacity with
  • proven records and good understanding of the leisure market and e-commerce.
  • High degree of professionalism with strong understanding of hotel operations, focus on guest experience and a strong business acumen
  • Excellent reading, writing and oral proficiency in English language
  • Fluency in a second language preferred
  • Strong working knowledge of MS Excel, Word, & PowerPoint and other required applications.

 

Competencies

  • Strong leadership, interpersonal and training skills
  • Ability to lead expatriates and local colleagues effectively
  • Excellent communication and customer contact skills
  • Results & service oriented with an eye for details
  • Ability to multi-task, work well in stressful & high-pressure situations
  • A team player & builder


Benefits

We offer a very competitive salary and benefit package for the deserving candidate



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