About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

RWS Division:

About Regulated Industries:

We help customers in the highly regulated industries of finance, legal, life sciences, managed care and CRO & Third Party navigate the unique challenges related to compliance and risk management and rapidly shifting requirements. They face high volumes of data and are increasingly affected by international and national regulations that demand specialized knowledge.

About The Role:

Under the supervision of a Program Manager or Program Director, the Senior Project Manager is the lead member of a team working closely with direct reports, Technical Services, linguists, and Quality Assurance, and is assigned to clients of varying size and scope of work. The Senior Project Manager is responsible for successful project delivery, a positive client experience including effectively addressing issues escalated from others, and growing the accounts potential based upon predefined objectives.

The Senior Project Manager oversees day-to-day project activities within a team and ensures that production and project objectives are met including budgetary and KPI requirements. The position also regularly meets with teams to discuss open and emerging business issues for assigned accounts as well as to make recommendations for improvements and lead on their implementation.

The Senior Project Manager has team management responsibilities and direct reports. The position completes individual performance reviews and set goals for the team.

Responsibilities:

• Leading large-scale translation projects with multinational clients, linguists, DTP team, inter-departmental units etc.
• Managing a team of direct reports, supervising their day-to-day workload as well as development
• Identify, communicate, and manage production risks as appropriate to eliminate potential pitfalls or obstacles.
• Analysis of customer assets using translation memory tools
• Compilation of project estimates and schedules
• On-time delivery of high quality projects within budget and to client’s expectations
• Project planning and implementing best methodology and process
• Problem solving issues which arise during the project lifecycle
• Accurate version control and archiving of all project related materials
• Make recommendations for process improvements that improve efficiency, quality and profitability.
• Accurate and timely invoicing
• Awareness of cost control and profitability
• Attending conference calls / status update meetings with clients
• Adherence to ISO and best practice processes, with effective and accurate maintenance of project documentation (project handovers, MDS, status reporting etc.)
• High levels of client satisfaction
• Accurate and timely completion of assigned tasks

Requirements:

• Strong written/verbal communication skills in English in order to deal with both clients and internal project teams
• 3-5 years localisation experience
• Intermediate to professional level of experience with CAT tools
• Experience in Life Sciences/Pharmalocalisation would be a plus
• Ability to communicate with, train, and lead employees through changes in procedures, clients requirements, and other production processing issues
• Ability to make decisions and lead employees through problems on job-related issues
• Team player, willing to be devoted into the team building
• Ability to understand, apply and use computer and software applications (e.g. Microsoft Word, Excel, PowerPoint, Adobe Acrobat, CAT Tools, Office 365/other production software)Experience with a variety of tools and systems and solving technical issues
• Proactive approach
• Analytical and structured problem solving
• Ability to keep calm in a pressured environment
• Strong organizational skills, with the ability to priorities
• Ability to determine root cause analysis
• Ability to exercise discretion and independent judgment in relation to work responsibilities, working with minimal supervision
• Ambitious, with a desire to learn and progress

 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 
 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 
 

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

 

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.