Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
Raffles Europejski Warsaw, a beloved icon sitting proudly on Royal Route in the heart of Warsaw, delivers the new chapter of luxury in its extraordinary history that spans over 160 years.
The lovingly restored and reinvented hotel has 106 timeless elegant guest rooms with 24-hour Butler service, signature Europejski Grill restaurant, legendary Long Bar, a century-old heritage patisserie Lourse Warszawa, and a revitalizing oasis Raffles Spa.
It also acts as a showcase for the best modern Polish art, with Hotel Europejski Art Collection.
We offer excellent career development and growth opportunities for our Colleagues who have the talent, dedication, drive, and passion to be part of a leading global luxury hospitality brand.
Currently we are looking for
Events Coordinator
Reporting to the Director of Events, responsibilities and essential job functions include but are not limited to the following:
- Organize/disseminate information to all departments through e-mails, memos, event orders, directives, resumes, and rooming lists in a professional and timely manner.
- Be creative in building menus, taking into account food costs, labor costs, and kitchen capabilities.
- Confirm electrical, Internet, telecommunications, audio-visual, and exhibit requirements based on discussions with the client.
- Create floor plans for the best use of space for each event and ensure the banquet team and client are in agreement prior to set up.
- Obtain guarantees of food and beverage events for Banquets and Kitchen. Must advise if any great deviation in number occurs, so labor and food costs can be controlled.
- Responsible for sufficiently ‘washing’ room block and food and beverage covers in order to ensure a more accurate forecast.
- Follow billing instructions in line with hotel policies.
- Yield bedroom and meeting space daily to ensure optimum potential by using Opera Sales and Catering and PMS systems.
- Conduct pre-conference meetings to ensure key departments are fully aware of relevant details pertaining to the group upon their near arrival.
- Conduct and/or attend a daily meeting to review event contracts to ensure last-minute changes are communicated with Banquets, Kitchen and Stewarding.
- Fully knowledgeable of (and in adherence to) liquor and fire and safety laws and regulations.
- Fully aware of any industry trends.
- Attend weekly/monthly departmental communication meetings, also sales and operations meetings as required.
- Attend the post-conference follow-up, conducted by the Sales Manager, to address the strengths and weaknesses of an event while soliciting return business.
- Establish good business and social relationships with the industry and participate in activities related to public relations to further increase sales leads for the department as well as the hotel.
- Responsible for following the guidelines/deadlines as detailed in the Conference Services and Catering checklist.
The ideal candidate should have the following qualities, skills and competencies:
- 1-3 years experience in the Hospitality Industry.
- Outstanding communication skills, both written & verbal.
- A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.
- Enthusiastic and positive personality with the ability to build trusting relationships with others.
- Proven organizational skills.
- Able to set and meet deadlines with quality results.
- Minimum of two years of administrative experience preferred.
- Excellent customer service skills, superior interpersonal skills, results-oriented, and highly self-motivated.
- Able to multi-task and work under pressure.
- Knowledge of meeting space capacities pertaining to health and safety procedures and terminology of meeting room set ups.
- Food and beverage knowledge is an asset.
- Good understanding of all hotel departments, particularly housekeeping, front office, banquets and kitchen.
- Working knowledge of Word, Excel, PowerPoint and Outlook.
- Strong written & verbal communications in Polish & English.
About Accorhotels
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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