Application Analyst Job Description Siemens Smart Infrastructure are recruiting for an Application Analyst (Practioner Zone 2) with experience of supporting IT systems and services to make the world a smarter place for tomorrow. This role will be home based but the successful candidate will be expected to travel to travel to the office Your primary duties will be: • 2nd point of contact and 1st point of escalation for system and I.T. process issues. • Root cause analysis and resolution for applications. • Monitor helpdesk system for work requests and system problem logs. • Work closely with team members, I.T. personnel, internal and external customers to ensure the timely and efficient delivery of services and resolution of issues. • Provide on-call support to the business. Secondary Duties • Capability to analyse technical requirements that will provide the successful means of which to deliver a software solution in terms of functional and operational remits. • Assess technical feasibility of the functional requirements - ensuring the overall solution is feasible in terms of software, hardware, security and environmental aspects. • Provide accurate timescales for application delivery/resolution based on technical assessment and the documentation provided. • Contribute to the development of software solutions that meet the specified functional requirements. • Contribute to the design, documentation, operational acceptance and successful implementation of systems. • Ensure all relevant activities are maintained through the Siemens change control and release processes. Skills Required • Oracle SQL & PL/ SQL language skills. • Unix Scripting language skills. • Understanding of other software disciplines – design, documentation, impact analysis and testing. • A demonstrable dedication to excellence in customer service. • Excellent communication skills, both written and verbal. • Ability to work independently and within a wider team. • Ability to work remotely and with Third party organizations. • An understanding of the utility business and technologies involved within the industry sector. • Good capability at adapting to new systems and technologies. • Able to analyse and interpret complex data/output. • Able to produce high quality documentation. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact the recruiter #LI-EH Organization: Smart Infrastructure Company: Siemens plc Experience Level: not defined Job Type: Full-time