Make your mark in our exciting world at Siemens. We are a collection of over 372, 000 minds building the future, one day at a time. Together, we create technologies that take society further. We’re looking for people with the skills and vision to build a better tomorrow. Join our Digital Industries Division as a Technical Support Engineer and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. Whilst the team are usually based in Manchester we currently offer a flexible approach with home and office working. We would also consider candidates across the UK. It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful and engaging culture. We also appreciate that development and training is important to many and that’s why we have a supportive environment which invests in our employee’s development, whether that’s Chartership, training or mentoring. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture here. A fantastic opportunity for anyone looking to be a part of the most innovative and world leading Industrial Control and Automation Company – Siemens Digital Industries. We are looking for an Engineer, at any stage in their career, to join a first-class Technical Support Team at Siemens Digital Industries HQ in Manchester, with flexible working opportunities. Our Technical Support Team aids customers in Great Britain and Ireland with our world class range of Totally Integrated Automation and Control products. The successful candidate with have an amazing opportunity to expand their knowledge in Siemens products, no matter the starting point, whilst developing customer communication skills. This is your role. What part will you play? Providing telephone, email and remote support for our partners and customers. Apply knowledge and questioning techniques to identify, diagnose and resolve customers issues. Co-ordination of issues requiring escalation to Siemens AG Headquarters. Enhancing the quality of service delivered to Siemens customers. What do I need to qualify for this job? Use your skills to move the world forward. Qualified to NVQ / HND / HNC / Degree level in Electrical and Electronic Engineering or a relevant Automation discipline. A good understanding of ICT. Excellent interpersonal skills Experience of Siemens Industrial Automation and Control Products (i.e. SIMATIC, SINAMICS, SIRIUS), but this is not essential. We’ve got quite a lot to offer. How about you? Our compensation package includes a competitive salary, holiday allowance, pension and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture here. We have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know via our FAQ section here. #LI-HR Organization: Digital Industries Company: Siemens plc Experience Level: not defined Job Type: Full-time