Bellman

Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Concierge department working alongside a fantastic team. 

What is in it for you:

• Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.
• Resolve guest’s complaints/ requests and liaise with the department concerned to ensure immediately follow up.
• Maintains accurate records / documentation, as per operational and organizational requirements.
• Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis-à-vis scanty baggage procedure & release of guest bags on departure.
• Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights & TV function, safe, AC, fire exit, etc.)
• Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
• Ensures prompt & efficient message, newspapers, parcels & package deliveries to guests, as per hotel policy.Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.

Your experience and skills include:

• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team
• At least 2 years’ experience in a similar role

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS