Prime Function: 

• To supervise the security and safety of the public ensuring their enjoyment in pool area and carry out rescues as required.
• Responsible for the Fitness Centre operation of all exercise equipment within the section.
• To assist the Front Office Manager in the preparation and activities Pool in a professional manner to ensure a high quality of service is provided to pool users and visitors.
• To maintain the facility to a high standard of cleanliness and hygiene at all times.
• To interact with the public responsibly and welcome all the guest of the hotel promoting a positive image.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.
• Provides emergency care and treatment as required until the arrival of emergency medical services.
• Performs various maintenance duties as directed to maintain a clean and safe facility.
• Ensure that all equipment is properly maintained and in excellent working order at all times.
• Prepares and maintains appropriate activity reports.
• Performs miscellaneous job-related duties as assigned.
• To comply with the Emergency Action Plan for the facilities and assist with any such incidents in the appropriate manner.
• Carry out other duties which naturally fall within the reasonable expectations of the post.
• Adhere to the Procedures & Standards Manual.
• Handle additional responsibilities as and when delegated by the Management.