Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

“Bosch Engineering GmbH is an engineering services provider for tailor-made solutions for vehicle electric and electronic systems. As a100% subsidiary of Bosch group we have full access to technology, processes and know-how of the global Bosch organization. Our service is to deliver individual solutions for customers based on proven mass production components and technology. Independent from production volume

we provide complete solutions from demonstrator to series production. Bosch Engineering GmbH was founded in 1999 and till today there’re 1500 employees worldwide. The headquarters locates in Abstatt, Germany with subsidiaries seated in Europe, North America, Japan and China. Bosch Engineering China was founded in 2010 in Shanghai with the mission to bring the best engineering service to Chinese customers with fast response.”

 Organize product/issue-driven Q-meetings with Customer & internal experts to resolve Q issues, e.g., task force
- Channelize information wrt. Quality or Warranty related topics, including reporting of customer Q-indicators
- Interface to QMC functions of BEGww and rGBs
- Negotiation of warranty reimbursements of major claims and recalls, campaigns and make recommendations to BEGCN Management for Warranty reimbursements
- Monitor and manage external defect cost in BEGCN
- Report serious complaints and defects to RBCN corporate offices (e.g. CN/SQW, FQB)
- Summarizing & reporting of field monitoring results for HW components from other rGBs

- Experience in customer relation and dealing of product/service quality or aftermarket issue
- Knowledge of legal aspects (e.g. Product Liability)
- Knowledge of Problem resolution and associated methods (5xWhy, 8D, ...)
- Knowledge of Bosch compliance rules
- Convincing appearance
- Moderation of meetings
- Ability to solve conflicts
- Thorough way of working
- Intercultural competence

该职位内部推荐奖金为人民币10,000元整（仅限博世内部员工申请），具体请参见《博世中国内部推荐政策》

Internal Referral bonus of this vacancy:RMB 10,000 (Valid only for Bosch associates). For the detailed regulation, please refer to Bosch China Internal Referral Policy.