Responsibilities and description of tasks:

• You will be welcoming all visitors and make them feel comfortable,
• handling all incoming phone calls and follow up phone calls,
• following up on guests appointments,
• assist the Spa manager or the person in charged,
• handle the guest from arrival,
• selling treatments,
• explaining the menu and spa facilities program,
• up-sell treatments, products and memberships,
• make reservations,
• make appropriate reporting to management,
• follow the membership with its special requirements,
• allocate therapists to guests,
• in charge of receiving and sending all documents,
• Responsible of interface and communication between the staff and the management.