Guest Services Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable and magical experience with us.

What is in it for you:

•  
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21, 
  
  What you will be doing:
• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Proficient in the use of the property management system to update guest accounts, conduct transactions, print reports etc.
• Conduct financial transactions efficiently in accordance with the company's cash handling policy
• Communicate changes in arrival rooms to relevant departments
• Ensure that all guests queries are responded to within the timeframe required
• Check and respond to all emails on a daily basis 
• 
  Your experience and skills include:
• Service focused personality is essential; experience is an asset
• Prior experience working with Opera or a related system and in a hotel environment
• Numerically sound and comfortable with executing financial transactions
• Fluency in English; additional languages are a plus
  
  Your team and working environment:
• You will work on the platinum coast of Barbados at a beautiful 75 room hotel  offering new career opportunities along with opportunities for growth in your current career!
  
  Note: You must be legally eligible to work in Barbados in order to be considered for interview.
  
  Our commitment to Diversity & Inclusion:
  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
  
  Why work for Accor?
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

   

  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS