Sales Coordinator

The Sales Coordinator is responsible for coordinating and assisting in the daily operations of the Sales & Conference Services team and provides direct administrative support and assistance to Sales Managers and Conference Services Managers.

What Is In It For You: 

• Competitive salary
• Flexible PTO and Benefit plans
• Generous 401k options
• Employee rates at Luxe Accor properties in North and Central America
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility and Employee Wellbeing initiatives

Summary of Responsibilities:

Reporting to the Director, Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:

• Assist with answering telephones and inquiry emails in the Sales Office and directing calls appropriately.
• Assist Sales team by monitoring all lead sources and distribute leads to appropriate Sales Managers.
• Provide administrative support to specified Sales Manager(s) & Conference Services Managers merging proposal letters and letters of agreement, mailings, distribution of all banquet event orders, weekly distribution of the ten day, daily distribution of all changes and other miscellaneous tasks required.
• Support the Wedding Sales Manager with all wedding client needs on the day of the wedding to include but not limited to ceremony set up, coordination of materials and last minutes changes.
• Assist in maintaining an accurate client data base in Sales and Catering and adherence to all Fairmont Hotels and Resort system standards.
• Develop skills to conduct site inspections for walk-in appointments in the event that a Catering Sales Manager is not available to assist.
• Maintain current sales and promotion literature.
• Have a complete knowledge of hotel services and accommodations.
• Participate in hotel and sales training programs when applicable.
• Attend weekly Sales & Conference Services Meetings and monthly total team Sales Meetings.
• Energetic, self motivated and flexible to change
• Excellent verbal and written communication skills
• Proven ability to meet deadlines in a fast paced work environment
• Must be professional, enthusiastic, a strong team player and possess excellent

organizational skills

• Ensure prompt and courteous service is extended to both internal and external customers.

Qualifications:

• Previous experience is an asset
• College degree or diploma in Hotel/Restaurant Management an asset.
• Experience in a full service hotel with comparable service and standards.
• Exerting up to ten pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry push, pull or otherwise move objects, and long hours sometimes may be required.
• Must possess an advanced degree of knowledge in Excel and Word. 
• Knowledge of Opera Sales & Catering an asset

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shifts.
• May occasionally exert up to 10 pounds lift, carry, push, pull or otherwise move

Visa Requirements: Must have proof of valid U.S. work authorization.

Your Team and Working Environment

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

The hotel features a main restaurant, fl.2 which showcases modern American cuisine.  The 185 room property boasts views of PNC Park as well as Mt. Washington, and is in the heart of Pittsburgh’s downtown attractions including the historic Arts & Culture district.

Our Commitment to Diversity, Equity and Inclusion

We are an inclusive company and our goal is to attract, recruit, and promote diverse talent.  Accor focuses on an extensive DEI program, which enhances and supports the values of the Group, and are integrated into the global company culture.

Why Work for Accor?

 

We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor!

careers.accor.com