You will be responsible for delivering translations of the highest quality and accuracy, on time and within budget. You will act as lead translator for large and complex projects and accounts, performing tasks such as planning and managing the work of in-house and freelance translators, taking responsibility for required QA work such as review, and providing linguistic support to your project manager. Reporting to the Translation Line Manager or Translation Manager, you will be responsible for setting and maintaining the highest standards of linguistic and organisational excellence for the translation team. You will actively mentor members of the translation team, to ensure their continuous improvement and skills progression.

Key Responsibilities

Operational Excellence – Coordinates and secures external freelancers to work on translation projects based on detailed requirements. Negotiates rates with freelancers based on standard rates and instructions from his/her manager and Supply Chain. Communicates frequently with manager and team regarding requirements, availability, standard/median rates, and scheduling. Ensures a high level of accuracy in the vendor database by working with supply chain to update essential information (e.g., booking information, availability, contact info, skills, rates/discounts, performance history.) Supports project activities such as file analysis and preparation, sending prepared information to freelance translators.

Delivers Quality, Value, Results – Ensures that projects are staffed with the highest quality external resources to meet deadlines and budget (e.g., advanced scheduling, monitoring availability, ensuring engagement with newly recruited resources, matching skills to requirements, rate negotiation.) Alerts manager and team to potential resourcing issues (e.g., scheduling conflicts, unique/difficult skill requirements.)

Functional Excellence – Applies learnings from past projects to improve quality and efficiency. Identifies improvements to the process in order to enhance quality and results. Actively develops skills and competencies to contribute to the overall effectiveness of the team.

Relationship Building – Builds strong relationships with team members by actively contributing to team projects, taking initiative, communicating effectively, and demonstrating a commitment to achieving customer results. Builds positive and professional relationships with external vendors/freelancers.

Competences and Experience

Attention to Quality and Detail - Diligently completes responsibilities, producing high quality results.

Initiative - Takes prompt action (e.g., escalates) without being asked or required to.

Ownership & Accountability - Accepts full personal responsibility for the quality and timeliness of work.

Planning and Organizing - Defines, plans, schedules and controls work for self and/or others to ensure the accomplishment of objectives.

Process Orientation - Follows processes, placing a priority on how things are done.

Results Orientation - Successfully achieves results, diligently working to overcome obstacles to achieve goals.

Verbal Communication - Effectively expresses ideas verbally in individual and group situations.

Written Communication - Expresses ideas clearly in email, reports, letters and other documents.

Differentials

• Tech-savvy: Office package, CAT Tools (advanced knowledge in SDL Trados Studio is also a plus)
• Previous experience with localization project coordination or linguistic coordination 

 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.