Career Category

Job Description

Amgen is hiring for an Associate role in the US region to be a vital part of the creation of a U.S Center of Excellence (COE) designed to support contracting and payments between Amgen and members of the U.S. Healthcare Community and will be established in the Research & Development (R&D) Business Operations team within R&D Strategy and Operations. The team will support multiple functional areas, including Research and Development, US Global Affairs, US Sales and Marketing, Congresses & Interactions and Compliance.  

This position is primarily responsible for the review of proposed arrangements by Amgen staff for contracting with Members of the U.S. Healthcare Community. The individual will participate in team meetings, administrative support, facilitation of agreements, and database support. The associate will be required to engage with cross-functional partners in Amgen, such as Law and Compliance. This role will report into Manager, US Contracts and Payments.

Education and Experience:

• Bachelor’s degree required
• 1 year of experience in a pharmaceutical/biotech or healthcare environment preferred
• Good computer and M/S Office skills
• Good writing skills; detail-oriented
• Good computer and MS Office skills
• Good writing skills; detail-oriented
• Communicates effectively within and outside department
• Familiarity with SAP
• Basic understanding of standard operating procedures (SOPs) and healthcare regulations.
• Basic understanding of standard contracting legal principles.  

Problem Solving:

• Ability to process simple transactions from end to end, engaging business partners where appropriate.
• Identify and escalate business issues needing resolution, as well as identifying potential process improvements and manage multiple assignments at one time.
• Review and either approve payments or triage errors to the appropriate Amgen staff member.
• Review invoice/expenses related to Fee for Service Arrangements (i.e. CARFs) and triage any issues.
• Review invoice/expenses related to Advisory Board Arrangements (i.e. ABCARFs) and triage any issues.
• Communicate and escalate contractual and/or payment challenges to leadership team.
• Exercises good judgment.
• Interact with business partners to ensure compliance processes and standards are understood and followed.

Contribution:

• Review proposed arrangements via Amgen’s healthcare compliance operations system of record (C3).
• Support Amgen staff members with any related questions and/or concerns such as C3 system support,

• Ability to read legal documents and facilitate legal review, interpret financial reports and technical documents.
• Manage payment inquiries that are received via the HCC Payments Requests mailbox from Amgen employees, Service Providers etc. Outcome may include further reviews, research and/or triage.
• WBS Code Look-up for C3 Team
• Proofread, edit and fact-check legal documents for accuracy and consistency.
• Time management and problem-solving skills.
• Other duties as assigned.