Shadow Play by Peppers is inclusive of one and two bedroom apartments with floor to ceiling windows and contemporary décor. Housed within the hotel is a cocktail bar come suit tailoring service and an enclosed garden space on the top floor, featuring a freestanding fireplace and commanding bayside views. An exclusive rooftop entertainment area boasts two private dining rooms. Then there’s the lavish guest lounge and library with adjoining patio, where you can soak in the fresh breezes and make use of the barbecue area. Echoing Melbourne’s sophistication, Shadow Play by Peppers is in a class of its own, presenting opulent accommodation one kilometre from the central business district. Its position within this truly romantic city, where laneway restaurants, rooftop bars, markets and boutiques are set around the dreamy Yarra River flowing through the metropolis, is nothing short of exquisite for your next urban escape.

We are seeking a General Manager that knows what it takes to build a team that delivers an exceptional guest experience.

As our next General Manager reporting directly to the Area General Manager, you will:

• Directly manage all facets of your property including revenue management, recruiting & training, customer service and achievement of financial targets
• Be responsible for leading and developing your team to ensure the hotel’s profitability and success
• Focus on driving room revenue and customer sentiment, in order to have a proven track record of success
• Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives

What we are looking for:

• A dynamic, level-headed leader who will guide their team to hospitality service excellence
• Someone with previous experience in the same or similar role is ideal
• Excellent written and verbal communicative skills
• Exceptional personal presentation and hygiene standards so as to accurately represent both yourself and the brand
• A mature, collaborative approach and attention to the small things that make a difference is what makes you stand out above the rest
• Confidence in your capability to effectively resolve difficult situations and implement solutions that improve the service levels and financial results of the business
• Comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same

Why work for Accor?

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

We live and breathe by our four principles:

• People Crave Belonging
• People Want the Real Deal
• Every Person has a Story
• People Hate to be Wrong

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click ‘Apply’ to begin your journey!

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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