About Bentley Systems

 

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geosciences software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000 colleagues and generates annual revenues of more than $800 million in 172 countries.

www.bentley.com

 

 

Role Description:

 

This role is primarily focused on managing customer product, SELECT, training and professional service orders, fulfilment and invoicing.  In addition, the potential candidate will work with the Bentley Sales to maximize Bentley’s revenue opportunity in ANZ through effective management and administration of SELECT contracts.

 

Responsibilities:

 

• Order processing - release Quotation to Order or Contract, order change in SAP CRM to trigger fulfilment and billing/invoicing customer;
• Contract Management - administration, review, and analysis of contracts to ensure compliance with contract specifications, company policies, and government regulations;
• Entering contracts into system and maintaining customer pricing information, SELECT contract renewal, quotation, billing and cancellation in SAP CRM;
• Coordinating the delivery of product, fulfilment documents and invoice to customer;
• Day to day handling order/contract fulfilment issues, like customer credit block, license issue via license tool, etc;
• Ensuring effective communication with Managed Account Manager, Commercial Account Manager, Channel Management team, Renewal team and the downstream functions, like Account Receivable (Collections) and TSG (Technical Support Group) to enhance the efficiency and quality of work;
• Support and implement the global process and system;
• Data clean-up in SAP regarding license issue, Business Partners, etc;
• Monitoring key business reports and provide value-added service to Sales team via regular reporting;
• Other jobs assigned by the manager.

   

  Education/experience/skill requirements:

   

• Fluent English are mandatory 
• In order to accommodate the time difference between Beijing and Australia, the candidate must start at 8:00 am and end at 5:00pm.
• BS/BA in Management, International Business or equivalent related business experience.
• At least 1-3 years of Order Management, Contract Management experience is desirable.
• Experience in CRM & SAP, or an equivalent ERP
• Teamwork
• Detail orientation
• Analysis
• Work under pressure

   

  Decision Making Authority:

   

• Day to day management for responsible accounts in ANZ

   

           Problem Solving Responsibility:

 

• Identify critical issues and find out solutions, and report to the manager if escalation or decision-making is required.

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.