We are 'relentlessly guest obsessed' at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.
Our hotel is nestled in South Bank, with direct access to The Brisbane Convention & Exhibition Centre. South Bank is Brisbane’s premier lifestyle and cultural destination on the southern banks of the Brisbane River, it is open 365 days a year and attracts an estimated 11 million visitors annually. The hotel offers 238 rooms, an on trend open kitchen and bar and meeting venues for up to 120 delegates.
There is a rare and exciting opportunity for aspiring young, driven and energetic marketing genius to join our Sales & Marketing team as Digital Marketing Manager on a full-time basis.
Reporting to our Director of Sales & Marketing, the successful candidate will continue enhancing and maximizing the profile of the hotel through traditional media, direct marketing, database management, web site content, optimization and advertising management, public relations and promotional partnerships.
What we offer?
A few of our employee tag lines are #itsgoodtobeus #feelwelcomed #feelvalued and if you look on Instagram or LinkedIn – you will see this come alive!
We live by our 4 key principles:
- People Crave Belonging
- People Want the Real Deal
- Every Person has a Story
- People Hate to be Wrong
We encourage you to bring the ‘real you’ each and every day, and connect with our guests and our people.
You will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great employee benefits.
In this role you will:
- Develop and implement marketing strategy for the hotel to drive revenue, brand and property awareness
- Devise and execute digital marketing strategies to drive online traffic to the company websites within brand guidelines
- Devise and execute the social media strategy for both hotel and F&B outlet
- Assist DOSM’s with monthly owners reporting and annual marketing, promotions, PR and E-Commerce plans
- Constant review of web analytics and implement changes as necessary and working with third party providers as necessary
- Foster strong local partnerships to increase destinational awareness via PR opportunities, online visibility and printed information
- Management of online brand and product campaigns
- Management of the hotel website, microsite and third party listings to improve usability, design, content and conversion rates
- Creation and design of marketing collateral for all areas of the hotel
- Coordination with graphic designers and printing suppliers to produce and update collateral and signage
- Develop and maintain the various media/PR databases of the hotel and key relationships and communicate regularly regarding promotions, events and opportunities
- Champion PR, Communications and Marketing activities within the business units
- Participate in all Regional and National Campaigns, that support the hotel strategy and ensure campaigns are animated at hotel level
- To ensure our Heartiest Culture is at the forefront of our actions
What we are looking for?
- Proven experience in marketing roles within a dynamic and busy environment, developing and executing marketing strategies
- Relevant tertiary qualifications in marketing or communications
- A creative flair and a natural ability to generate ideas to engage our guests
- Be comfortable designing collateral and using design software
- Have experience using a DSLR camera to create video and still image content
- A history of managing and leading projects such as video or photo shoots with third party providers
- The ability to work within a team and develop their skills. train, coach and motivate our future leaders
- Highly organised self-starter with the ability to effectively manage priorities
- Projects a professional image through presentation and interpersonal skills
- Have the ability to think on their feet and problem solve
- A high standard of grooming and presentation
- Excellent communication skills with fluency in English on a business level; additional languages are a plus
What is in it for you?
- An opportunity to develop your marketing skills within a global organisation
- Fun and friendly work environment. We have an 80% employee satisfaction score!
- Flexible working arrangements such as WFH when possible or necessary
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Learn Your Way Academie
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
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