Front Desk Agent
AccorJakarta rayaUpdate time: April 26,2022
Job Description
Job Description

What you will be doing:

  • Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying reservation, address, and credit information, while meeting all required 5-Star standards.
  • Accept payment for guests’ accounts both at the time of registration and at checkout.
  • Maintain a house bank and make a deposit and accurate report of receipts daily. 
  • Cash checks and exchange currency for guests. 
  • Issue keys and post miscellaneous charges as requested.
  • Handle mail, packages, and facsimiles in the absence of the concierge.
  • Assist the bellman in storing any luggage.
  • Additional duties as necessary and assigned.


Work Experience

Your experience and skills include:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.  
  • Requires good communication skills, both verbal and written.  
  • Must possess basic computer skills.     
  • Ability to solve problems and make rational decisions.


Benefits

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world


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