Front Desk Agent
AccorJakarta rayaUpdate time: April 26,2022
Job Description
Job Description
Work Experience
Benefits
What you will be doing:
- Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying reservation, address, and credit information, while meeting all required 5-Star standards.
- Accept payment for guests’ accounts both at the time of registration and at checkout.
- Maintain a house bank and make a deposit and accurate report of receipts daily.
- Cash checks and exchange currency for guests.
- Issue keys and post miscellaneous charges as requested.
- Handle mail, packages, and facsimiles in the absence of the concierge.
- Assist the bellman in storing any luggage.
- Additional duties as necessary and assigned.
Work Experience
Your experience and skills include:
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Must possess basic computer skills.
- Ability to solve problems and make rational decisions.
Benefits
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world
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