Security Manager
Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide 
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver 
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Complimentary One Night Stay at Fairmont Hotel Vancouver with breakfast and dinner for two included once eligibility requirements are met
• Complimentary access to our learning and development programs through our Academies and discounted eCornell Online Certificate programs
• Opportunity to develop your talent and grow within your property and across the world! 
• Ability to make a difference through our Corporate Social Responsibility initiatives, including our Planet 21 Sustainability Committee and our Diversity, Equity & Inclusion Committee, championing 2SLGBTQIA+, Ability & Accessibility, Gender Equality, and Race & Cultural Diversity
• Complimentary meal during your shift through our Colleague Dining Program 
• Complimentary uniform laundering
• Access to our Safety Footwear Reimbursement Program (up to $120 per year)
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP), company-provided Registered Retirement Savings Plan (RRSP), and Tax Free Savings Account (TFSA) when meeting eligibility requirements 
• Paid annual vacation (up to 30+ days per year), twelve statutory holidays, and birthday leave once eligibility requirements are met
• Transit Subsidy Program offering payroll deduction for transit with company-provided discounts
• Opportunity to be nominated for and win your dream trip through our yearly employee and leadership recognition program 
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs

What you will be doing:

• Lead the daily operations of the Security department, ensuring the overall safety and security of the guests, employees and property premises
• Coach, mentor, and train security management team and officers
• Provide safety and security training to Heartists
• Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations
• Conduct regular floor patrols, cash counts and crowd control
• Conduct daily health checks for all staff, contractors, and other hotel visitors, as required
• Assist guests regarding hotel facilities in an informative and helpful way
• Notify executive management of all major incidents occurring during shift
• Implement emergency procedures and crisis management scenarios with Leadership team, formalizing and keeping current action plans
• Maintain all Business Continuity Plan (BCP) binders/documents and ensure periodical audits are done to check the readiness of the team
• Comply with all Corporate loss prevention safety and security management guidelines and procedures
• Be first contact for emergency agencies such as, but not limited to, police department or fire department
• Monitor CCTV in house video surveillance equipment and diligently monitor building video surveillance
• Work closely with Engineering team on Fire Panel operation and maintenance
• Oversee key audits, key allocation and approval
• Assist with training contracted Security Officers and deploying security staff appropriately
• Lead Security Department meetings, attend and participate in other required hotel meetings
• Champion safe work practices, assisting with implementing colleague security procedures, awareness programs and preventive measures
• Direct coordination of training in fire - life safety, hotel evacuation, CPR and Workplace Violence
• Facilitate security and workplace health and safety orientation for new colleagues
• Work with all Sales, Conference Service & Catering and Outlets to ensure functions are safe for all guests and employees.
• Periodically conducting employee baggage and locker inspections
• Complete full quarterly security audits of property
• Manage elevator access and floor access protocols for both front and back of house elevator systems
• Visually identify, correct and record safety hazards
• Other duties as assigned

Your experience and skills include:

• Minimum 2 years’ experience in Security or Loss Prevention management required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Must have a valid BC security worker license
• Occupational First Aid  Level II certified, including CPR & AED training
• Advanced Security Training designation a strong asset 
• COR Certification preferred
• Ability to work flexible hours, including weekends, holidays, and overnights
• Self-starter, decisive, responsible and driven to achieve goals
• Strong interpersonal skills including active listening, problem solving abilities, diplomacy, exceptional oral and written communication skills
• Proven problem-solving skills and encourage new innovative solutions when appropriate
• Experience with Microsoft Office applications required
• Additional security related training and education is a strong asset
• Proficient knowledge of capabilities and usage of all security operating systems and conduct inspections
• Successful candidates must already be legally eligible to work in Canada. Hotel is unable to assist applicants with Canadian work authorization.

Your team and working environment:

We are thrilled to welcome our guests back to Fairmont Hotel Vancouver. Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance.  In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine.  Join our team and welcome our guests back to extraordinary experiences at their home away from home.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS