Project Manager

Location: Remote US West

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

About The Role:

Manages a variety of projects to deliver against project goals/deliverables efficiently and effectively. Works on a variety of types of projects and leads the project team in delivering against the overall project objectives. Applies deep project management skills and experience to achieve results.

Key Responsibilities

• Operational Excellence – Delivers a variety of projects on-time, within budget and with high quality resulting in the successful achievement of project objectives.
• Manages all facets of the project to include: scoping, estimating/sizing, project methodology, planning, resourcing and scheduling, monitoring and controls, communications, and project close. Leads a project team responsible for a variety of work streams. Monitors and controls projects against established project goals, metrics, and KPIs. Takes proactive actions to resolve issues and keep projects on track.
• Delivers Quality, Value, Results – Uses a variety of project management methodologies, tools, and techniques to optimize project quality and profitability.
• Handles problems before they escalate and/or escalates to the appropriate person in order to resolve in a timely fashion. Identifies opportunities for improvement and helps to implement process enhancements in order to deliver exceptional results.
• Functional Excellence – Applies project management expertise to identify areas for improvement in methods and processes. Works with management to implement improvements and support change management. Provides advice and guidance to more junior Project Managers/Administrators.
• Relationship Building – Builds strong working relationships internally and externally that enables project team to work collaboratively and effectively. Develops stakeholder confidence by regularly checking in, assessing satisfaction, and uncovering concerns.

 

Additional Job Specific Responsibilities

PROJECT & PROGRAM MANAGERS IN SALES OPERATIONS

• In the Sales Operations organization, the Project/Program management roles (PMO) take on specific responsibilities. These responsibilities include, but are not limited to:
• Provide operational guidance and leadership to enable large groups of stakeholders to deliver high quality, on-budget, and on-schedule cross-functional programs and services linked to the Key Strategic Objectives of the business.
• Tracking and successful execution of Key Strategic Objectives and Programs
• Tracks execution and performance against KPIs, service level agreements and adherence to policies
• Creates/ensures detailed project, implementation, and/or action plans area created for each project

TEAM LEADERS IN ALL ORGANISATIONS

• At times, employees may be required to perform various people management responsibilities. The specific responsibilities and the time allocated to each are determined on a case-by-case basis based on business needs.
• People management responsibilities may include, but are not limited to the following:
• Administration and Reporting
• Resource scheduling – arranges back-ups, manages overtime and absences, administrative tasks to manage paid leaves and vacations.
• Monitoring and reporting on people KPIs – overtime hours, time/utilization status against project codes/tasks.
• Facilitates local resources – obtains PCs/required equipment, coordinates systems access, arranges desk/office space.

Performance Management

• Overtime/utilization – monitors overtime/utilization via reports, identifies issues/causes of excessive overtime and takes/recommends corrective action.
• Goals and objectives – helps to set and/or clarify performance objectives.
• Feedback and coaching – provides on-going feedback and coaching to improve performance, identifies and addresses/escalates performance issues.
• Appraisals – provides input on performance review.
• Learning and Development
• Learning – identifies required training for new and existing team members, helps to secure learning programs/resources, and coordinates the delivery of on-site and/or virtual learning.
• Professional Development – provides feedback and suggestions on appropriate developmental activities, coordinates on-the-job development, and facilitates networking and participation in developmental projects.

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

RWS is an Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.  For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.