World Class Hotels & French Elegance Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “art de vivre”. Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence

 

Host

You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive!  Critical to the candidate's success is the ability to provide a gracious welcome coupled with a sense of excitement and professionalism, while balancing the reservations and restaurant seating.

What is in it for you:

• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

 

What you will be doing:

Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:   

• Interact with arriving and departing guests and escort guest to the appropriate dining tables
• Greet all guests to Opaline Bar & Brasserie in a friendly, engaging and efficient manner
• Escort guests to their table, engaged in pointing out features of the restaurant
• Create and maintain a sense of excitement at the entrance including name recognition
• Balance the reservation system (Open table), accurately accounting for covers
• Assist with phone enquiries and reservation requests
• Keep a firm handle on the restaurant knowing the status of tables and flow of patrons
• Take ownership of the restaurant and the service flow
• Maintain stock of menus appropriate to service period
• Assist with requisitioning
• Provide service within Fairmont and Hotel Standards
• Aware of all business within hotel on a daily basis and able to guide guests accordingly
• Follow opening and closing procedures daily
• Assist Restaurant Managers as assigned
• Follow and adhere to all safety and sanitation policies and procedures
• Other duties as assigned

Your experience and skills include:

• Previous F&B experience required, preferably in a luxury setting 
• Excellent verbal and written communication and interpersonal skills 
• Ability to work well under pressure in a fast paced environment
• Able to balance a variety of conflicting priorities while providing excellent guest service
• Weekend availability required

 

Physical Abilities:

• Endure various physical movements throughout the work areas
• Frequent lifting and carrying up to 25 lbs
• Occasional kneeling, pushing, pulling and lifting
• Occasional ascending or descending ladders, stairs and ramps
• Constant standing and walking throughout shift
• Ability to move quickly and efficiently

 

Visa Requirements: Must be legally authorized to work in the United States.

 

Your team and working environment:

• Opportunity to work with a diverse group, representative of over 20 countries worldwide
• Experienced group of individuals to train and hone innate skills and abilities

 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/