Primary Responsibilities

 

Sales Management

 

• Achieve daily targeted number of sales calls with effectiveness

 

• Develop business leads for the Hotel on a weekly basis

 

• Prepare monthly list of accounts to penetrate for the following month

 

• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts

 

• Prepare monthly action plan for main market segment

 

• Perform monthly review account profile on room nights production and average rate

 

• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge

 

• Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts

 

• Update management on VIP arrivals, meet and greet accordingly

 

• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue

 

• Conduct negotiations to achieve the best profit and rates for the Hotel

 

• Attend hotel clients and local community business events to network and maintain high visibility

 

• Update Director of Sales & Marketing on market trends and business leads
   

Team Management

 

• Interview, select and recruit direct reports

 

• Identify and develop team members with potential

 

• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism

 

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.