Fairmont Amman is offering a career opportunity for an a Chief Concierge

 

What is in it for you?

 

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

 

What you will be doing?

 

• Assist guests with all inquiries, both hotel and non-hotel related.
• Maintain good relationship with Airport Concierge, retailers and other service providers within the city and ensure that information on their promotions are up to date.
• Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks..
• Supervises and directs Concierge, and airport transportation requirements
• Ensure all Standard Operating Policies & Procedures are adhered
• Ensure guest requests are handled in a timely manner

 

      Your experience and skills include:

 

• Minimum five years’ experience as a Concierge or in a related position
• Active member of Les Clefs D’Or is an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation

 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.