Bell Attendant
•Ensure that bell desk is manned at all times.

•Ensure that smooth and fast baggage handling for all arrival / departure guests.

•Attend all guest calls for Bell stand / Door Services related services.

•Delegate bell boys to pick up the baggage’s from guest rooms.

•Errand cards are filled in for all baggage movements (Check-in, Check-out, Left luggage etc.)

•For any guest requests follow up call to be made back to the guest to verify complete satisfaction. 

•Check the inventory of items on loan, and all items are collected at the time of on or before check-out.

•All baggage movements are tagged and recorded.

•Ensure left luggage forms are filled and duly signed by guest and also all applicable policies are explained to the guest.

•Ensure that hotel shuttle bus service and airport transfer are carried out smoothly and properly.

•Checks the daily arrival list for VVIP's or guests with special need.

•Prepare for group movements and ensure enough staffing is in place to handle groups.

Work Experience
 

•Experience in opera program

•Be a good team player and Flexibility to work a variety of early and late shifts.

•Strong communications skills. Ability to work independently and as a team player

•Ability to work under pressure

•Bachelor degree or High-school diploma to degree, or equivalent (university or specialist hospitality or communications school). Could be open to atypical profiles.

•2-3 years’ experience in Front Office role 

•Good command in the national language, English and Arabic is an advantage.