Job Summary: 1. Handle sales forecast & orders from customers and take care of related inquires 2. Coordinate among customers/ plants/SCM /RD to secure on time delivery for customer orders with minimum inventory impact to plants 3. Fulfil supportive data analysis and reporting assignments timely with accuracy Job Responsibilities: 1. Communicate in various ways to customers on routine basis to understand customer forecast/demands/project undergoing 2.Receive customer orders and verify PN, price etc, and accurately key in order in SAP system timely 3. Confirm promise date to customers per written confirmation from contact person of related plants, keep tracking order status change with plant and customer, provide feedback immediately if any major change 4. Coordinate with customer & related plants for shipment arrangement and send shipping docs to customers timely 5. Drive various resources to solve customer issues /requirements and eager to share lesson learned cross the peers 6. Request & coordinate customer to provide rolling forecast, complete forecast analysis & verification of variance and then load it to SAP system before due time; 7. Complete various reports required for business, especially for weekly and monthly order report & sales report etc 8. Quote for new product. 9. Complete other jobs or tasks assigned by supervisor/manager as needed Qualifications - Bachelor Degree or equivalent in Sales Support, Customer Service, Supply Chain Management / International Trade or related areas - 3 + years’ experience in Sales support, Customer Service, Supply Chain / Logistics field - Proficient in computer skills esp. for Microsoft Office (Excel, Powerpoint), and good SAP/EDI knowledge preferred, - Good oral and written English skill" - Good communication skills. Professional presence with the ability to work across different cultures. - Self motivated and adapt to changes quickly and positively What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Supply Chain / Logistics Region: Asia Pacific Organization: CPDI Critical Power and Digital Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: No