The Community you will join:

Business Analyst will help set up a team at Airbnb with a focus on building a functional vision and championing the use of data in making key business decisions. 

This role is a part of the Hotels team, which includes HotelTonight. We are a fun, entrepreneurial team where you can have an outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience for guests. HotelTonight, an Airbnb company, provides guests great hotels at amazing prices by helping hotel partners sell unsold inventory.

A typical day:

• Build and update dashboards in Tableau and Looker to drive actionable insights and self-service for stakeholders.
• Acts as a consolidation point for all Supply related data analysis needs and data integrity issues. 
• Investigates data quality issues reported by business analysts and finds solutions/fixes
• Collaborates with data engineering and data science to investigate such data issues
• Interfaces with data engineering to drive prioritization and accountability of data needs.
• Build a case for necessary resources within data engineering to support CX data needs.
• Ensures data quality and data integrity to manage CX data assets to be analysis ready. 
• Automate routine reporting to dashboards with advanced filtering and deep dive capabilities. 
• Establish standards for metadata/ taxonomy, metrics, query, reports and scorecards.
• Creates specifications and generates reports and analysis mapping to business needs.
• Provide consultation and lead cross-functional teams to address business issues.
• Directly produce datasets and reports for analysis using databases and reporting tools.
• Push for continuous improvement when it comes to best in class data visualization.
• Ad-hoc reporting and analysis to support key Customer Support initiatives.
• Provide actionable data-driven recommendations to stakeholders’ business questions
• Stakeholder management:
• Enable the function as an analytics consultant:
• Prepare reports/dashboards/build actionable insights:
• Independently work on deep insightful analysis and advanced analytics

Your Expertise:

• A minimum of 6 years of overall experience. 
• Graduate in Economics, Business, Engineering, or other quantitative focus. 
• Expertise with Tableau with minimum 2 years experience in building enterprise level dashboards. 
• Excellent SQL skills and expertise in Microsoft Excel and various business intelligence and analytical tools and comfortable using Git and Python
• Expert with using Google Suite i.e. Google Sheets, Google Slides. 
• Passion for Data Visualization and driving user adoption of dashboards.
• Impeccable attention and commitment to creating clean reproducible code.
• Strong analytical capabilities & logic driven mindset. 
• Understanding of data gathering, inspecting, cleansing, transforming, and modeling / diagramming techniques. 
• Experience with data mining and cleaning, exploratory analysis, visualizations and metrics creation
• Rich experience in insightful data analytics and good knowledge of statistical analytics like random forest regression / variable importance determination
• Excellent time management skills and ability to prioritize work.
• Flexibility to adapt to changing requirements to meet stakeholder needs.
• Ability to thrive in a dynamic environment with a high degree of ambiguity.

Our commitment to inclusion & belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.