Job Title: Contract Business Analyst (HR)

About RWS:

RWS is a world-leading provider of technology-enabled language, content management and intellectual property services. We help our clients to connect with and bring new ideas to people globally, by communicating business-critical content at scale and enabling the protection and realisation of their innovations.

Our language services are delivered to, and are trusted by, world-leading companies including 90 of the global top 100 brands, the top 20 pharmaceutical companies, 8 of the top 10 Contract Research Organisations (CROs), 40 of the top 50 asset management companies and 19 of the top 20 patent filers worldwide. Our key industries cover technology, pharmaceutical, medical, legal, financial services, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Over the last 63 years, we have built a reputation for quality, reliability and flexibility with our global team of linguists, searchers and technical experts. With headquarters in the UK, we have over 80 offices worldwide, near 8000 employees and our shares are traded on the Alternative Investment Market (AIM), the London Stock Exchange regulated market (RWS.L)

For further information, please visit: www.rws.com

About The Role:

Over the past two years and in line with overall business strategy and vision, we have streamlined from multiple lines of business to one operating division. In support of this transformation, the global business applications team is partnering with the business to implement new systems; processes and structures to support future growth.

This brings about an exciting opportunity for an enthusiastic and dynamic individual who is keen to learn and deliver business critical solutions. We are looking for a dedicated, self-motivated, highly skilled Business Analyst to join the HR Transformation project within RWS.

The candidate will develop and maintain a deep level of business and product knowledge that allows them to support and challenge new software development initiatives. You will have an extensive Business Analysis background with proven technical and problem-solving skills, and a demonstrated track record of working across a wide range of leading enterprise software technologies across a broad spectrum of software development methodologies, including agile and waterfall approaches.

Main Duties Include:

• Act as the principal conduit for the gathering, management, analysis and documentation of business requirements generated by key business stakeholders
• Analyse, document and propose solutions and process improvements for large and/or complex business areas
• Create use cases, process diagrams and other documents to support requirements
• Assist in the preparation of solution design, system acceptance tests and support handover
• Support development sprints
• Collecting, understanding, and transmitting the business requirements for the project, and communicating them to Solution Architects, Developers, Testers and Support teams
• Work closely with solution teams and business stakeholders bringing both into regular and close contact where necessary
• Gain and maintain a detailed understanding of the business data model, work flow processes and architecture across key applications
• Perform root cause analysis for a business problem
• Support the business to understand the impact of change
• Build trusted relationships with management, SME’s and third parties at different levels within the organisation
• Document workflows and results of business analysis and obtain sign-off from business on the specifications
• Planning and supporting Functional and User Acceptance Testing, Governance and Sign off
• Provide the link between the customer, solution teams, and any third parties regarding software functionality, throughout the development lifecycle
• Day-to-day management of change requests in relation to project/BAU plans to ensure agreed deadlines are met

Requirements:

• Recent experience in a Business Analysis role
• Exposure of working in HR projects
• Capable to deliver medium to large projects as a BA
• Proven experience in gathering and documenting complex Business Requirements
• Proven ability to understand business processes. Ability to model business requirements as process flows
• Understanding of entire software delivery cycle and stakeholder relationship management

Requirements - preferred:

• Exposure of working in HR projects using MS Dynamics
• Relevant BCS professional qualifications
• Detailed understanding of software development methodologies and industry best practice standards

Life at RWS:

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate differences, we are inclusive, and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

Diversity & Inclusion:

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

Recruitment Agencies:

RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.