Sales Executive/销售主任
HiltonUrumqiUpdate time: September 20,2023
Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Sales Executive implements all sales activities in his / her area of responsibility and assists the Sales Manager in handling groups less than 10 guestrooms as well as the in-house catering, under the general guidance and supervision of the Director of Sales and Senior Sales Managers, in coordination with the Commercial Director.

What will I be doing?

As the Sales Executive, you will be responsible for performing the following tasks to the highest standards:

• Complete the relevant Hilton University courses promptly and pass the tests.

• Receive and understand hotel product knowledge and related activities.

• Implement all sales action plans related to his / her market area as outlined in the marketing plan.

• Establish and maintain files on major active accounts within his / her market areas.

• Promote and produce sales leads for other Hilton hotels.

• Provide feedback to the Director of Business Development / Director of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls and direct mail in his / her market areas.

• Assist Sales Managers in conducting hotel inspection for all walk-ins, meeting groups and contracted clients, planning next steps for future follow-ups.

• Meet and welcome some top key accounts, group organizers and VIP guests upon check-in.

• Disseminate sales related information to other departments as appropriate.

• Attend all pre-conference meetings as required, arranged by the Banquet Sales department and assist in the preparation of post-conference reports.

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.

• Establish and maintain effective team member relations.

• Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and team members.

• Perform related duties and special projects as assigned.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

希尔顿在全球100多个国家和地区拥有数以千计的酒店,提供无数令人愉悦的机会。从敞开的大门到热情的微笑,再到与众不同的体验,我们为每年与我们在一起的数百万旅行者提供他们永远不会忘记的欢迎。除了我们旗舰品牌希尔顿酒店及度假村还包括:华尔道夫酒店及度假村、LXR、康莱德酒店及度假村、希尔顿嘉悦里酒店、Signia、格芮希尔顿精选酒店、希尔顿逸林酒店及度假村、Tapestry Collection by Hilton、希尔顿尊盛酒店、Tempo、Motto、希尔顿花园酒店、希尔顿欢朋酒店、Tru by Hilton、希尔顿欣庭酒店、希尔顿惠庭酒店和希尔顿分时度假俱乐部。

如果您热衷全球旅行对世界的影响,您可能就是我们正在寻找的希尔顿团队成员。因为在希尔顿酒店,我们永远不会忘记我们在这里的原因:使我们的客人,团队成员和业主都满意。

在销售总监,高级销售经理协调管理下,在商务发展总监的指导下完成所有销售活动,并协助销售经理负责除宴会外至少10间客房的团队,使他/她所负责区域的住房产量和收入最大化。

我的具体职责是什么 ?

作为销售主任,您将应以最高标准完成以下任务:

•按时完成希尔顿大学相关课程学习,并确保通过测试。

•收悉了解酒店产品知识,以及相关活动。

•以市场销售计划为指导,针对所在市场执行所有销售计划。

•与负责市场区域的客户建立良好关系,维持客户资料的更新。

•向客户推荐集团内其他连锁酒店。

•通过直接拜访,电话销售,发送邮件的方式给他/她负责区域的客户,在发现市场有任何变化时,包括竞争对手所有的信息变更,都要及时反馈信息给业务发展总监/销售部总监/高级销售经理。

•协助销售经理负责所有散客、团队以及协议客户参观酒店并制定后期跟进计划。

•在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。

•适当的将销售部的信息共享与其他部门。

•积极参与宴会及会议沟通协调会,并协助宴会销售部跟进宴会或会议中发生的事件。

•在及时和高效率的一致方法上实施所有职责,根据酒店建立的政策方针保持酒店在市场的有利位置。

•建立良好的工作关系。

•对所有酒店的客人/客户/员工保持高水准的专业性。

•认真履行所分配的工作和特殊任务。

•如有必要,该部门有权更改或补充该职位描述。

•完成任何其他合理的职责和被指派的职责。

What are we looking for?

A Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University graduate.

• Minimum 2 years of experience in a similar capacity with international chain hotels.

• Excellent command of written and spoken English and Chinese to meet business needs.

• Good communication and interpersonal skills.

• Able to work under pressure and deal with stressful situations during busy periods.

• Good team player.

• Have hotel sales experience and hotel database.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

我们寻找什么样的人才?

希尔顿销售主任始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准:

• 大学专科。

• 具有至少两年在国际连锁酒店的相关经验。

• 良好的中英文读写能力。

• 具有良好的沟通技巧和较强的人际交往能力。

• 能在强压下胜任工作。

• 拥有较强团队合作精神。

• 较强的人际交往能力。

• 有酒店销售经验和客户资源。

服务于希尔顿将会如何?

希尔顿全球是国际最具知名度的酒店管理公司之一,其下品牌包括从豪华的全面服务酒店,度假村到公寓式酒店以及中端酒店等。近一个世纪,希尔顿全球致力于通过全球品牌. 延续为全球客户提供优质服务的传统,坚持为商务和休闲旅游人士提供最优质的客房、服务、产品和品牌价值。我们的愿景 “让世界充满阳光,让大家都感受到热情的温暖,提供与众不同的卓越体验,让每位宾客在每家酒店的每次住宿都倍感满意” 团结我们作为一个团队每天都在世界各地创造非凡的酒店体验。同时,我们惊人的团队成员是希尔顿的核心所在!

Job: Sales

Title: Sales Executive/销售主任

Location: null

Requisition ID: HOT09UJZ

EOE/AA/Disabled/Veterans

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