We are seeking a talented and detail-oriented CRM Specialist to join our team. In this role, you will be responsible for various tasks related to CRM initiatives and analysis. 
The ideal candidate has a good understanding of CRM and data analysis, and possesses excellent attention to detail, and has some experience in copywriting.

Responsibilities:
● Conduct competitor research and analyze customer behaviors.
● Provide analytics support to the digital marketing team to drive insights and improvements.
● Implement, and monitor email, apps and other CRM related marketing initiatives.
● Segment customer data for targeted marketing campaigns.
● Analyze performance metrics and provide actionable insights.
● Create and manage automated email workflows based on customer journeys.
● Other tasks as assigned

Skills and Qualifications:
● Bachelor's degree in marketing, business, design or a related field.
● Analytical mindset with a strong attention to detail.
● Excellent speaking and writing skills in English.
● Having at least 1 year of e-mail marketing experience preferred.