Job Summary: 

The Reservationist processes space related requests and ensures optimal workspace and meeting room occupancy. The Reservationist also retrieves and completes or communicates requests to other service providers to ensure seamless customer service.  The Reservationist performs these activities while exemplifying the highest standards in service delivery and customer satisfaction.

 

 

Key Responsibilities: 

• Process workspace (open and enclosed) and meeting/conference space requests via phone, customer contactor or on-line tools according to space utilization policies and procedures:
  - assign space
  - manage catering and equipment when needed (inform related teams)
  - manage wait list and track daily “no show” when appropriate
• Ensure optimal workspace occupancy.
• Coordinate movement of workspaces and meeting/conference rooms to effectively manage space inventory on a daily basis.
• Create, analyze, edit and distribute daily, weekly and monthly reports.
• Assist with moves (reallocate spaces when department or project team moves).

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

 

Relationships: 

 

Reports to:                    F&S Coordinator or F&S Supervisor.

                       

Supervises:                   N/A

 

External Relationships:  May coordinate space, catering and equipment related tasks with external service providers according to local guidelines.