RWS

The Enterprise Internationalization Group (EIG) is part of the RWS Group, a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.  

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.  

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.  

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  

For further information, please visit: RWS  

 

About Enterprise Internationalization Group (EIG)

The Enterprise Internationalization Group (EIG) enables customers to reach their markets in any language and scale. We provide a wealth of services including localization, data services, testing, video, consulting and much more.

Our global team of localization and technical experts work closely with customers building lasting partnerships that help make their products and services reach and resonate with their end users.

It is a fast-paced and exciting business with many opportunities to work on state-of-the-art products and services for some of the world’s most innovative businesses. 

 

Job Purpose

AI Coordinator coordinates technical and quality assurance aspects of data service delivery. They operate within all tooling platforms required to deliver the services and coordinate third party vendors (raters) to ensure high quality and on-time delivery.

 

Key Responsibilities

 

• Coordinate the delivery of Data Services projects (data annotation, data validation, data collection)
• Communicate with Vendor Management department and requesting a pool of raters and with Quality department on creating/editing specific guidelines
• Active written communication with all the vendors (raters) and coordination of the assigned tasks. Following up with inactive or unresponsive vendors. Coordination of external Quality Assurance 
• Status monitoring across all assigned tasks and troubleshooting any issues
• Internal reporting about project status, possible issues, exceptions etc – we use Excel for reporting
• Create data views, data export and manipulate with large amount of data – mostly in Excel
• Get an opportunity to participate in implementing new tools and processes, their testing and evaluation to ensure the most effective production

 

Skills & Experience

• Very good verbal and written English proficiency – you would be working in English speaking environment
• Some previous experience with coordinating projects or tasks management
• Attention to detail, ability to improvise, solve problems and work independently
• Knowledge of Windows and Microsoft Office
• Team spirit—you will be part of a team that helps each other
• At least a basic knowledge of HTML/XML, SQL, and/or any programming language an advantage, but not a must.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.