Prime Function:

• Coordinate Sales operations with the other departments of the organization.
• Develop and/or maintain and improve business relations with all customers of the organization.
• Ensure maintenance of customer database.
• Responsible for targeting new customers and new sales opportunities, initiate action plan to approach and secure new business for the organization.
• Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
• Particular focus will be on rooms business from the Bangalore market for Novotel Hyderabad Convention Centre.

       Sales & Marketing Planning

• Assist the Director of Sales & Marketing in the development of the Strategic Marketing Plan for the organization.
• Assist the Director of Sales & Marketing to direct the Sales & Marketing department to achieve objectives established in the Organization’s Strategic Plan. 

      People Management

• Establish and maintain seamless co-ordination and co-operation with all departments of Novotel Hyderabad  Convention Centre to ensure maximum cooperation, productivity, and guest service.

• Respond to queries by resolving issues in a timely and efficient manner.

• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate, train and develop the team in the designated segment to achieve team and departmental goals.                                                                                                               

     Financial Management                                                                                          

• Identify optimal, cost effective use of the resources and educate the team on the same.

   Operational Management

• To identify new business by generating new leads.
• Assist the Director of Sales & Marketing to prepare Annual Sales goals, develop working plans to carry out goals, compare actual achievements against goals and hence take necessary corrective action.
• To meet or exceed agreed sales targets.
• To maintain a productive and professional relationship with all clients.
• Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
• Maintain close contacts within the neighboring hospitality sectors, with airlines, travel agencies, commercial houses, private clubs, professional associates, etc, to capture business.
• Handle additional responsibilities as and when delegated by the Management.

 

Managerial Qualities

 

• Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;

• Ability to accept responsibility;
• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively;
• And the propensity to recognize and acknowledge other peoples’ ideas.