帝斯曼- 缤纷科技，美好生活。™

荷兰皇家帝斯曼集团是一家以目标为导向，活跃于营养、健康和可持续发展的全球科学公司。 帝斯曼不断推动经济繁荣、环境改善和社会进步，为所有利益相关方创造可持续的价值。帝斯 曼为包括人类营养、动物营养、个人护理与香原料、医疗设备、绿色产品与应用以及新型移动 性与连接性领域提供创新业务解决方案。帝斯曼及其关联公司约23,000名员工创造了约100亿 欧元的年销售额。。公司已在泛欧阿姆斯特丹交易所上市。 如需更多信息，请访问 www.dsm.com

Job Content 工作内容 :

• Key Areas of Accountability / Responsibility主要职责/责任
  

• Manage sales order in-take. Order processing within 24 hours after receipt of order, and order confirmation within 24 hours after order entry.
• Surveillance of call-offs against contracts, delivery lead-times, pricing, MOV, item proposals and informs account management and customers accordingly.
• Check and monitor order blocks: pricing, credit, allocation, availability blocks, in close collaboration with different functions (Sales/Planning/Finance/PA).
• Surveillance of return orders within the customer complaint process, replacement of goods, and all documentation/certificates related to the orders, i.e. orders confirmation, invoices, credit notes.
• Handle customer complaints on responsible product lines, maintain CRM system according to global requirements; and review results with responsible sales.
• Keep relevant stakeholders informed about the status and changes in the order and potential risks in delivery; suggests alternatives when required;
• Support sales management in the follow up on outstanding payments, monitoring and escalate credit limits
• Correct maintenance of customer master data.
• On-board and train customers on Web shop; if occurred.
• Occasionally have customer visits or meetings together with sales manager
  

• Act as a backup in case of absence of colleagues
• special assignment next to the regular activities: assignments could be e.g. Focal Point or Key User: Letter of Credit, Master data or participation in small projects
  

Knowledge and educational level 知识和教育水平

• Colleague or university graduate, or equivalent experience in SCM/ Logistics related field
• Fluently speaking two foreign languages, English+Japanese mandatory.
  

皇家帝斯曼是一家倡导公平就业机会和积极行动的公司，无论是什么种族、肤色、宗教、性别、民族、年龄，是否为受保护退役军人、符合条件的残疾人或是否具有任何其他受法律保护的特征，我们对所有合格的求职者一视同仁。

Royal 帝斯曼及其关联公司拥有约23,000名员工，年净销售额达到100亿欧元。公司已在泛欧交易所上市。如需了解关于帝斯曼的更多信息，请访问 http://www.dsm.com 或接入